Security at Maestra

Last updated: May 26th, 2023

Keeping your information secure is our top priority! We handle confidential and sensitive files each day and maintain the highest standard of security at all times. We never sell your information to third-party marketers, and when you delete your files from the Maestra platform, your files are permanently deleted from Maestra’s servers as well.

Maestra.ai is a multi-tenant, multi-user, on-demand web based service. Maestra.ai may be securely accessed through any internet-connected computer that has a standard web browser.

Here are some of the things Maestra does to help keep your information safe and secure:

Daily Backups

Maestra servers are backed up regularly to prevent any loss or corruption of important information. Maestra uses Amazon Web Services (AWS), which is compliant with ISO/IEC 27001:2013, 27017:2015, 27018:2019, and ISO/IEC 9001:2015.

Data Deletion

When you delete your data from the Maestra application, your data is permanently deleted from Maestra’s servers as well. If you’d like us to manually delete your information, please let us know. We are happy to do so.

Data Encryption

Encryption both in transit and at rest: All data sent to and from our infrastructure is encrypted in transit. At rest, your data is secured using HTTPS and Transport Layer Security (TLS).

Third Party Payment Processors

Maestra does not store your credit card or payment information. Maestra uses Stripe, one of the world’s largest payment processors, and a certified Level 1 PCI Service Provider.

Industry Leading Cloud Infrastructure Hosting

Your data is stored on Amazon Web Services (AWS) servers in the United States. Other cloud infrastructure that Maestra utilizes is powered by Google Cloud.

Contact our team to discuss your security related needs.

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